Privacy Policy

Pursuant to our Terms of Use (the "Terms"), this document describes how Digital UWU ("we," "us," or "our") treats personal information related to your use of the Digital UWU website and platform (the "Service") including information you provide when using our AI-powered social media management tools.

Data We Collect

Browsing Information

When you access the Service, we may collect your IP address, country of origin, device information (such as device type, browser type, browser language, operating system), web requests, referring URLs, language settings, pages viewed, links clicked, session length, cookie information, and date and time of requests. This information is used for log files, traffic analysis, and security purposes.

Account Registration

When you create an account, we collect information including your name, email address, password, and other profile details. We automatically record your IP address. For payment processing, we use third-party payment processors who handle your payment information according to their own privacy policies.

Social Media Data

As a social media management platform, we collect and process data from your connected social media accounts, including:

• Social media interactions (comments, direct messages, replies)
• Follower information and engagement metrics
• Content you create or share through our platform
• Analytics and performance data from your social media accounts

AI Processing Data

To provide our AI-powered features, we process:

• Content you input for AI analysis and response generation
• Interaction patterns and preferences for personalization
• Response effectiveness metrics for improving our AI models
• Sentiment analysis data from your social media interactions

Usage Information

We record information about how you use the Service, including page views, feature usage, search queries, messages sent or received, session duration, and other interaction statistics.

Communications

We may keep records of correspondence between you and us, including support requests, feedback, and other communications.

How We Use Your Data

Service Delivery

We use your information to:

• Provide AI-powered social media management features
• Generate personalized response suggestions
• Analyze your social media interactions and provide insights
• Maintain and improve the functionality of our platform
• Provide customer support and technical assistance

AI Model Training

We may use aggregated, anonymized data to improve our AI models and develop new features. We do not use your personal content for training without explicit consent.

Communications

We may use your email address to send:

• Service-related notifications and updates
• Security alerts and account information
• Marketing communications (with your consent)
• Product updates and feature announcements

Analytics and Personalization

We use cookies and similar technologies to personalize your experience, remember your preferences, monitor platform effectiveness, and provide targeted content based on your usage patterns.

Data Sharing and Disclosure

Legal Requirements

We may disclose your information when required by law, to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of our users and others.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• AI and machine learning service providers
• Analytics and monitoring services

Social Media Platforms

When you connect social media accounts, we share data with those platforms according to their APIs and terms of service to provide our social media management features.

Data Security

We implement commercially reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and any information you transmit is at your own risk.

Our security measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure cloud infrastructure with enterprise-grade security

Your Rights and Choices

Account Control

You are responsible for maintaining the confidentiality of your account credentials. You can update your account information and privacy preferences through your account settings.

Data Access and Portability

You may request access to your personal data, request corrections, or request data portability by contacting us at privacy@digitaluwu.com.

Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or updating your preferences in your account settings.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete your personal information, though some data may be retained for legitimate business purposes or legal requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: